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Wallet Database

Meo Wallet

18th of November 2016


  • Summary: Meo Wallet is a cards-based digital wallet for online, in-app and in-store (via QR code, NFC and SMS) purchases operating in Portugal only and launched in Feb ’15

  • Website

  • Status: Live

  • Market: Portugal (Feb ’15)

  • Type: Other

  • Ownership: Portugal Telecom

  • Functions: Retail payments only

  • Payment Mode: Cards-based

  • Channel: POS via QR code, NFC and SMS; Web and In-app

  • Roadmap: n/a

User Experience

  • Registration & set up: Registration process is done through the browser. Meo Wallet can be loaded with bank transfer or card. Users who do not have a smartphone can make payments via SMS. Users who do have a smartphone can download the app from Google Play and App Store

  • Making a payment:

    In-Store: scanning the QR code or NFC initiated by physically tapping the phone on a contactless terminal. It is also possible to pay via SMS.

    ONLINE: scanning the QR code. App must be open. Authenticate with PIN code.

Payment Flows & Technology

  • Merchant perspective: (Update to follow – Further information being obtained)

  • Security: Online store protected by SSL. (Update to follow – Further information being obtained) 

Business Model

  • Strategy: Meo Wallet charges variable fees to merchants per every transaction. The percentage charged depends on the payment method chosen by the consumer

  • Payee fee: As follows:

  • Payer fee: No charge for consumer 

Performance Data

  • Launch date: Portugal (Feb ’15)

  • Closed Date: N/A

  • Users: n/a

  • Retailers / merchants: Over 200 (source:

  • Transaction volume: No data yet

  • Transaction value: No data yet

  • Other data points: No data yet 

Contact (MobeyForum Members only)

  • Name: N/A

  • Address: N/A

  • Email: N/A

  • Phone: N/A