Questions? Contact us at

Wallet Database

BBVA Wallet

2nd of February 2017

Overview



  • Summary: BBVA wallet is a cards-based digital wallet for NFC-contactless purchases on Android phones only. BBVA wallet is operating in Spain only and was launched in Dec ’13

  • Website: https://www.bbva.es/general/apps/bbva-wallet.jsp

  • Status: Live 

  • Market: Spain (Dec ’13)

  • Ownership: BBVA

  • Functions: Retail payments only

  • Payment Mode: cards-based

  • Channel: POS via NFC

  • Roadmap: n/a

User Experience



  • Registration & set up: User must be a BBVA customer and have access to online banking. The app is available for Android and iOS. User must have an mobile phone running Android 4.4. or higher. Otherwise, user can order an additional NFC-enabled sticker (for iOS phones and Android lower than 4.4). Payment cards are added automatically by BBVA within the app



  • Making a payment: NFC payment initiated by bringing the Android phone within a inch to the contactless terminal. Authenticate with PIN code (although users can deactivate it for purchases under 20 €). Users receive a notification on their mobile phone.

Payment Flows & Technology



  • Merchant perspective: The merchant processes a payment using their existing payments processing systems. BBVA Wallet simply facilitates the payment by securely passing payment credentials to the merchant

  • Security: (Update to follow – Further information being obtained)

Business Model



  • Strategy: BBVA does not charge consumers and merchants for the use of its digital wallet. BBVA business model is to offer an innovative and good service to its customers in order to gain its loyalty

  • Payee fee: No charge for merchants

  • Payer fee: No charge for consumers 

Performance Data


Contact (MobeyForum Members only)



  • Name: N/A

  • Address: N/A

  • Email: N/A

  • Phone: N/A